Privacy Policy for Wildgrid

Introduction

Wildgrid ("we," "our," or "us") operates the main website at wildgrid.xyz and the community solar waitlist platform at platform.wildgrid.xyz (collectively, the "Platform"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your information, as well as your rights under applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.

By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Platform.

1. Information We Collect

We collect the following types of personal information:

General Information (Wildgrid.xyz and Platform.Wildgrid.xyz):

• Contact Information: Name, email address, phone number, country, and ZIP code.
• Affiliation: Whether you are an individual or represent an organization.
• User Preferences and Interest Areas.
• Optional Details: Such as organizational membership size.

Community Solar Waitlist Platform (Platform.Wildgrid.xyz):

• Service Address: Including ZIP code, city, and state.
• Utility Information: Utility account number and utility provider.
• Uploaded Documents: Electric bill (PDF or image) and optional documents to verify participation in income-based government programs (e.g., SNAP, LIHEAP).

2. Legal Basis for Collecting and Processing Information

We collect and process your personal information based on the following legal grounds:

• Consent: When you provide your information to sign up for community solar projects, join waitlists, or verify eligibility for income-based programs.
• Contractual Necessity: To provide you with the services you request, such as participation in community solar projects or consultations.
• Legitimate Interests: To improve our Platform, communicate with you, and ensure compliance with applicable laws and regulations.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To communicate with you.
• To deliver relevant tools, updates, or invitations.
• To send marketing emails (only with your opt-in consent).
• To schedule consultations.
• To facilitate your participation in community solar projects.
• To verify your eligibility for income-based programs, if applicable.
• To improve the functionality and user experience of the Platform.

We do not sell your personal information to third parties. However, we may use third-party services, such as SendGrid for email communications and analytics tools, to improve our platform's performance and user experience.

4. Data Storage and Protection

We take the security of your personal information seriously and implement industry-standard measures to protect it. These measures include:

• Encryption: Data is encrypted during transmission and at rest.
• Access Controls: Access to your information is restricted to authorized personnel only.
• Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Data Sharing

We do not sell your personal information to third parties. However, we may share your information with trusted partners, such as:

• Solar Developers and Utilities: To facilitate your participation in community solar projects.
• Service Providers: To perform functions on our behalf, such as data storage, email communications, and analytics.

All third parties are contractually obligated to protect your information and use it only for the purposes specified by Wildgrid.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the personal information we collect, use, and disclose.
• Right to Delete: Request the deletion of your personal information.
• Right to Opt-Out: Opt-out of the sale of your personal information (note: Wildgrid does not sell personal information).
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

Under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure ("Right to Be Forgotten"): Request the deletion of your personal data.
• Right to Restrict Processing: Request limitations on how we process your data.
• Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format.
• Right to Object: Object to the processing of your data for certain purposes, such as direct marketing.

To exercise your rights, please contact us using the information provided in Section 8.

7. Cookie and Tracking Policy

We use cookies and similar tracking technologies to enhance your experience on the Platform. These technologies help us:

• Analyze Platform usage and performance.
• Remember your preferences and settings.
• Deliver relevant content and services.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Platform.

8. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on the Platform and updating the "Effective Date" at the top of this page.

This Privacy Policy is designed to comply with applicable U.S. laws, including the CCPA, and international laws, such as the GDPR, where applicable. Please review it carefully and contact us if you have any questions.